The Key Official

Every licensee is obliged to appoint a Key Official. The Key Official must be a resident of Malta and must also be appointed as a Director of the company holding the gaming license.  The Key Official functions in the capacity of being a:

Primary point of contact with the MGA

Director of the licensee company

Commissioner on Personal Data Transfers

Resident in Malta – continuous point of contact

Responsible for paying the gaming tax on time;

Upholds the values and integrity of the licence

Must have access to company financial records and fulfill duties as a Director under the Companies Act

MGA recognises only the Key Official as the liaison with the licensee

Must be part of change management procedures and have direct access to the co-location provider where the licensee’s equipment is physically sited.

Responsible for paying the gaming tax within the stipulated time.

Assists the MGA in the certification process and in any investigation

Must have access to control system and have player’s account

Exception reports need to be presented within the prescribed time limits (incident reports to be delivered within 24 hours, EU and NSO requests, notifying the Data)

Ensures that all games are fair and correct and that the remote gaming system is well kept and maintained; ensures compliance with Maltese laws and applicable EU directives at all times.

Periodic reports need to be presented by the Key Official (monthly reports, signing and presenting of interim and annual accounts, responding to queries and requests from MGA


For these critical Key Official needs, I-Gaming Consulting offers an established background with the authorities of Malta.  As such, we are able to solve business and operational problems efficiently. The Key Official Services of I-Gaming Consultancy will provide you with the confidence that your compliance needs will always be satisfied with uncompromising quality and regard for the best interests of the client.

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